Training – Workplace Conflict Management
Managing tension and disagreements between employees can waste managers’ valuable time and energy while trying to maintain a productive workplace. However, avoiding an employee conflict can disrupt an entire team and evolve into a full-blown organizational crisis. Workplace conflicts can cause long-term negative impacts on office culture, employee mental health, and the business’s financial well-being if not resolved promptly.
Training participants acquire the following skills:
- How to distinguish the principles of civility, incivility, and harassment
- How to recognize the conflict evolution stages
- The different approaches to defusing disagreements, from prevention to a full-blown conflict
- The approach to facilitate and mediate conflicts using effective communication
- The Thomas-Kilmann assessment model to identify individual responses to conflict situations
- Instruction, case studies, and interactive discussions
- Executives, supervisors, management and employees
- 1 to 20 people
- Virtual or face-to-face
- 2 or 3 hours
About EVOCrh
EVOCrh offers intervention services to resolve conflicts before they cost your company time, money, and employees. EVOCrh offers prevention training to promote individual and organizational growth so that your business grows more resilient in the face of future challenges. We find amicable solutions for strategy, finances, management, and human relationship conflicts so your employees can return to working in a positive and friendly environment.
Here are some companies we have worked with
Amnistie internationale
Héma-Québec
Artelia
Institut Pinel
CNESST
Glencore
CPA Montréal et CPA Lanaudière
Groupe Hôtelier Grand Château
Ovation Technologie
L’ordre des ingénieurs du Québec
Zoo de Granby
Le Palais des Congrès
Karine Joncas
Musée d’art contemporain
La Régie des installations olympiques
Université McGill
L’École des technologies supérieures
Radio-Canada
Motrec international
Plusieurs CPE dans la province de Québec